Write to support@yep.az. Include your iPhone model, iOS version, the app version shown in Settings, camera mode (photo or video), orientation, and chosen quality. Do not send private footage unless we ask for it.
Keep the take in Library, free up space, then choose Retry processing. Pausing or failing keeps the source and any finished output, so retries count once and keep their original authorization.
The local video stays available. Allow Photos additions in iOS Settings and retry only the unsaved videos.
Restore Purchases restores paid access through your Apple Account; it does not restore deleted videos. Manage billing, renewals, and cancellations in iOS Settings under Subscriptions.